Thursday, October 26, 2006

Headlines We Thought We'd Never See: "Wal-Mart's Chief Says Chain Became Too Trendy Too Quickly"

I know I've already posted today and there are other things I should be doing. But before yesterday's paper vanishes into recycling, I did want to record that headline from The New York Times Business Section on October 25, 2006 for posterity.

There must be some deep Customer Experience Management lesson in there somewhere, but mostly I think it's funny.

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