This is the blog of David M. Raab, marketing technology consultant and analyst. Mr. Raab is founder and CEO of the Customer Data Platform Institute and Principal at Raab Associates Inc. All opinions here are his own. The blog is named for the Customer Experience Matrix, a tool to visualize marketing and operational interactions between a company and its customers.
Mittwoch, Februar 11, 2009
Will Twitter teach us to be concise and save the world from information overload? See my 1000 word blog post
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